We offer returns if a wine is faulty or damaged, however we cannot offer exchanges if you change your mind etc. For more information please view our export information by clicking the International Orders tab below. Of course! However, due to international duties and taxes we cannot process international order through our website.
Please contact Australia Post directly on 13 76 78 if you have issues with your delivery. Once you order is dispatched you will receive an Australia Post eParcel confirmation, along with tracking details for your order. For more information please view our Delivery information by clicking the Delivery tab below. WILL THERE BE DELAYS?ĭuring busy periods or within 2 weeks before the start of each season or during severe hot weather there may be delays on your order being dispatched, we truly appreciate your patience during these times. As our warehouse starts processing orders almost immediately after they are placed, so we may not be able to make any changes or cancel orders once they are placed. If your order is incorrect please contact us immediately. During busy periods or within 2 weeks before the start of each season there may be delays on your order being dispatched. If you are in a rural area or in Queensland or Tasmania your delivery may take longer.
Please allow for a minimum of 10 working days for you order to arrive. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? $5 flat rate delivery Australia wide for Wine Club Members. We offer a flat rate of $10 with in Western Australia and $25 to all other states or territories.
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